Privacy Policy

Effective Date: 1/1/2025

At Northern California Backflow Prevention Association (NCBPA), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.norcalbpa.org or interact with us online.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

  1. Information We Collect We collect personal information that you voluntarily provide to us when you register for our programs, sign up for newsletters, fill out forms, make a purchase, or contact us.

This may include: - Name - Email address - Mailing address - Phone number - Payment information (processed through secure third-party providers like Stripe or PayPal) - Professional certifications or licenses - Employment or organizational affiliation

We may also collect non-personal information automatically when you access our website: - IP address - Browser type - Device information - Pages visited and time spent

  1. How We Use Your Information We use the information we collect to:
  • Provide certification, membership, and training services
  • Respond to inquiries or customer service requests
  • Send newsletters, updates, and marketing communications
  • Maintain records for regulatory and accreditation compliance (e.g., ANSI, IACET)
  • Improve our website and services
  • Process payments and issue receipts or confirmations
  1. Sharing Your Information: We do not sell or rent your personal information. We may share information with:
  • Authorized partners and service providers (e.g., CRWA, payment processors, accreditation bodies)
  • Governmental or regulatory authorities when legally required
  • Third parties in connection with mergers, reorganization, or similar business changes

All third parties are required to keep your information secure and use it only for the purposes we specify.

  1. Cookies and Tracking Technologies We use cookies and similar tracking technologies to improve your experience on our site. Cookies help us understand how visitors use our website, allowing us to enhance usability and content.

You can set your browser to refuse cookies or alert you when cookies are being sent.

  1. Data Security We use administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

  2. Your Privacy Rights You have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletions
  • Opt-out of marketing communications at any time
  • Withdraw consent (where applicable)

To exercise these rights, contact us at [email protected].

  1. Third-Party Links Our website may contain links to third-party sites (e.g., CRWA, Sierrabackflowtrainingcenter, Stripe, or other training resources). We are not responsible for the privacy practices of those websites. We encourage you to read their policies.

  2. Children’s Privacy Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

  3. Changes to This Policy We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top. We encourage you to review this page regularly.

  4. Contact Us If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Northern California Backflow Prevention Association (NCBPA)

Email: [email protected]

Website: www.norcalbpa.org

Phone: Phone: (707) 731-4239

Mailing Address: P.O. Box 6177
Vallejo CA 94591